Refund Policy
Medicube organizes its rules on returns, exchanges, and refunds in the following sections. This page applies specifically to medicubey.shop.
How Medicube handles eligibility
For Medicube customers at medicubey.shop, this section explains eligibility. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
order problems at Medicube
For purchases made through medicubey.shop, Medicube applies the following guidance on order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Our approach at Medicube to starting a request
Medicube publishes this starting a request guidance for customers using medicubey.shop. To start a return or exchange, contact us at Support@Medicubey.shop before sending the item. Once the request is approved, Medicube will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
Our approach at Medicube to condition of returns
For Medicube customers at medicubey.shop, this section explains condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
Details from Medicube on support
The following support guidance applies to the Medicube storefront at medicubey.shop. For return or exchange assistance, contact Support@Medicubey.shop or 9895296090.
How Medicube handles refund timing
Customers using medicubey.shop can rely on the following Medicube guidance about refund timing. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
exceptions at Medicube
Customers using medicubey.shop can rely on the following Medicube guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
Merchant Information
Business name: Medicube
Brand name: Medicube
Email: Support@Medicubey.shop
Phone: 9895296090
Physical address: 410 N Mead, Wichita, Kansas, 67214, United States